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ADMINISTRATIVE PROCEDURES FOR EFFECTIVE ORGANIZATIONAL MANAGEMENT
The responsibility of organizing, coordinating and managing both the practical aspects of your office, and also, perhaps more importantly, the “people issues” demands more than the university decree and credentials
Course Fee
- Cutting Edge tuition, professionally delivered by our distinguished faculty members.
- Comprehensive Training Text
- Writing Materials
- Training Bag
- Tea/Coffee Break
- Lunch
- Group Photograph
- Training Certificate
- Branded T-Shirt and Cap
- A day study tour
Introduction To Topic
The responsibility of organizing, coordinating and managing both the practical aspects of your office, and also, perhaps more importantly, the “people issues” demands more than the university decree and credentials. This calls for an ability to manage others with tact and diplomacy – whilst retaining your focus on the vital objectives of your boss and your organization.
Target Participant
Directors of Administration, Permanent Secretaries,Executive Secretries, Office Managers, Administrative Officers, Personal Assistants,and Senior Staff performing administrative functions in organizations both Public and Private.
Why You Should Attend
This extremely intensive course will concentrate on providing you with all the skills and techniques you need to run your office systems effectively, while also equipping you with the ability to manage yourself and the others around you. Designed carefully to enhance your existing skills, it will provide you with a valuable survival kit to deal with every aspect of your role when you return to work. In a nutshell you will have the know-how and the confidence to create a dynamic and stimulating office environment where systems and people work effectively together to achieve the desired results
At the end of the training, participants will:
- Discover the importance of defining and understanding your crucial role as an office manager
- Learn the keys to robust and effective organizational office management
- Be able to understand, write and control budgets with ease
- Discover the importance of possessing basic negotiation and influencing skills and how best to apply them in your role
- Learn how to get the outcome you desire through effective win/win communication skills
- Discover how to manage difficult people, situations and stress in a calm and effective manner
- Be able to explain the record life-cycle and its use
- Learn how to develop and introduce basic office systems
- Better understand of the dynamics that drive successful businesses
Course Content
- Getting organized and setting priorities
- Managing Self for Effective Time Use
- Managing the Boss
- Communicating Effectively – Written and Oral
- Government and Community Relations
- Work Ethics and Personal Commitments.
- Records Management and Good Memory.
- Maintaining Cooperate Secrecy and Confidentiality
- Overview of Financial Administration
- Tverview of Financial Administration
- Health and Safety Issues
- Workplace Behaviors and Comportment
- Interpersonal Skills
- Grooming and Personal Development